Terms and Conditions:

Payment

Payment is accepted by PayPal which is a secure online payment website which many online retailers use. To pay online from the website, click on checkout, a new window will open with a PayPal link, please follow instructions from there.

Minimum Order value

We do not have a minimum order.

Specials Discount rates:

Special Discounts are given for the following amounts

      60 GBP discount 5%

    150 GBP discount 10%

   500  GBP discount 25%

   900  GBP  not  1,000 GBP discount 30%

1,200  GBP  not  1,500 GBP discount 35%

1,500  GBP  not  2,500 GBP discount 40%

**Prices do not include shipping cost**

Shipping information

We use DHL shipping service , and offer 2 options - Global mail for parcels under 2 kg, and Express mail to all destinations. You can select which shipping method you require when you checkout. You will see a drop down box on the right hand side for you to select which method you prefer. 

For Global mail, you should receive your parcel between 14-18 working days after placing the order, there is no tracking number.

For Express mail, you should receive your parcel between 4-5 working days after placing the order a tracking number will be issued once dispatched.

Returns Policy

If your parcel arrives damaged, we will either refund or replace the goods. Please take a picture of damaged item and send via e-mail.

If you have any queries, please contact us know by E-mail pimpha@mulberrycraft.com or leave a comment on our facebook page Mulberrycraft Thailand  we will answer as soon as possible.