Terms and Conditions:

Payment

Payment is accepted Paypal which it is a secure online payment and many online retailers use it. The way to pay online from website, you should click on checkout and then it will happen another window that it is link to Paypal to complete your payment.

Minimum Order value

We don’t have any condition about this.

Discount rates:

We give the discounts for value order

60 GBP discount 5%

120 GBP discount 10%

500 GBP discount 25%

1,000 GBP discount 30%

1,500 GBP discount 35%

2,500 GBP discount 40%

**Price is not include shipping cost**

Packing and Shipping time

 We use DHL shipping service. We offer 2 ways shipping options, Global mail for parcels under 2kg, and Express mail to all destinations. You can select shipping method when you checkout and on your right hand there is have a shipping method selector in shipping box.

For Global mail, you should receive your parcel between 14-18 working days after you placing the order, and there is no tracking number.

For Express mail, should receive your parcel between 4-5 working days after you placing the order, and you will receive a tracking number when the order is dispatched.

Returns Policy

If your parcel arrives damaged, we appreciate to refund or replacement, just you take a picture of damage item and send us via e-mail.

If you have any question or problem, please let us know by sent us and E-mail (pimpha@mulberrycraft.com) or comment us at Facebook (Mulberrycraft Thailand) ,and we will answer or improve it immediately.