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Terms and Conditions:
Payment
Payment is accepted by PayPal which is a secure online payment website which many online retailers use. To pay online from the website, click on checkout, a new window will open with a PayPal link, please follow instructions from there.
Minimum Order value
We do not have a minimum order.
Specials Discount rates:
Special Discounts are given for the following amounts
60 GBP discount 5%
150 GBP discount 10%
500 GBP discount 25%
900 GBP not 1,000 GBP discount 30%
1,200 GBP not 1,500 GBP discount 35%
1,500 GBP not 2,500 GBP discount 40%
**Prices do not include shipping cost**
Shipping information
We use DHL shipping service , and offer 2 options - Global mail for parcels under 2 kg, and Express mail to all destinations. You can select which shipping method you require when you checkout. You will see a drop down box on the right hand side for you to select which method you prefer.
For Global mail, you should receive your parcel between 14-18 working days after placing the order, there is no tracking number.
For Express mail, you should receive your parcel between 4-5 working days after placing the order a tracking number will be issued once dispatched.
Returns Policy
If your parcel arrives damaged, we will either refund or replace the goods. Please take a picture of damaged item and send via e-mail.
If you have any queries, please contact us know by E-mail pimpha@mulberrycraft.com or leave a comment on our facebook page Mulberrycraft Thailand we will answer as soon as possible.
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